We want you to be completely satisfied with your purchase, which is why we offer a 365-Day, 100% Satisfaction Guarantee on all of our products.
We know you are looking for solutions that bring HOPE and HEALING in your life. We find that some will be quick to receive a publication, product or service and do nothing with it, or say it didn’t meet expectations, or that it “didn’t work” for them. But in reality, things take time. That’s why we provide a full 365 days. We want you to take full advantage of your purchase--making full use of the product or service, and taking action on the insights you've gained from the materials. For health-related products and services, we strongly encourage you to share the materials with your health care professional to find the best solution that will work for you prior to requesting a refund. You have a full 365 days to do so!
If you find that the materials are still not to your satisfaction, feel free to request a refund.
Here's how it works...
Contact our Returns Department at 888-356-1146 if you live in the US or Canada. (If you live outside of the US or Canada, call 1-905-856-8541, or email [email protected]tonpublishing.com.) We will provide you with instructions based on which products you ordered, whether digital or physical versions. To serve you and other customers better, we would love to know your reason for requesting a refund, although a reason is not required for a return.
If you ordered a physical product, you will be provided with an RMA (Return Merchandise Authorization).
Once you receive the RMA, return the product to:
Barton Publishing Returns
RMA #: [Put RMA # Here]
PO Box 50
Brandon, SD 57005
Physical products must be returned to the above address and include the RMA in order to be eligible for a refund of the original purchase price.
Electronic and digital documents must be deleted from any electronic storage, such as a computer or phone, after the refund is provided.
A refund will be provided for the product purchase price, less any shipping and handling and buySafe fees.
In most cases, we offer the option of adding buySAFE purchase protection to your order, for just pennies per product. We are unable to refund buySAFE if you added it to your purchase, since you became eligible to file a purchase protection claim through buySAFE immediately after making your purchase. However, the buySAFE purchase is a minimal cost and offers many of our customers peace of mind with their online purchase. (Visit https://www.buysafe.com for more information on your benefits.)
Credit card refunds will be made back to the original purchase method if the refund is given within 90 days of the initial purchase.
After 90 days, refunds will be given via US check, to a US billing address on file, or through PayPal, to the email address on file. Refunds after 90 days for orders outside of the US and Canada will be refunded via PayPal 99.9% of the time.
If you have questions regarding the renewal date on a membership or subscription, such as the Home Cures That Work monthly publication, please refer to the product description on your email receipt. Most subscriptions renew annually. You may cancel your next renewal anytime before the renewal date.